Co:Writer and/or Snap&Read Customer FAQ

Last Updated: 04/30/24

Why was the decision made to sunset Co:Writer and Snap&Read and integrate their features into Read&Write?

Since Texthelp and Don Johnston came together as one team, our main goal has always been to give you – our customer – the best products and experience possible.

Right from the start, customers were excited about our partnership and what it could mean for innovation. We’ve spent a lot of time talking to customers to understand what they want in the products they use.

The result? A streamlined product and experience that does what educators and students need it to do. Your feedback, straight from you as our customer, has been the driving force behind this decision.

How long will I be able to renew my current license for Co:Writer and/or Snap&Read?

If your license is set to renew before December 31st, 2024, you will have the option to renew until the following year.

When will Co:Writer and Snap&Read be sunsetted?

Co:Writer and Snap&Read will be officially sunsetted on December 31st, 2025.

How will you be supporting our district with this transition?

We understand that changes to your tools impact your students and educators. We’re committed to the following support, in order to make the transition as smooth as possible: A robust webinar series to support training needs throughout the summer of 2024 and 2025. Expect to find sign-up opportunities in your email inbox. Resources to support Snap&Read and Co:Writer users with transitioning to Read&Write, forthcoming in the Texthelp Academy District promotional kits, with resources like email templates, posters, and social media graphics, to internally notify your district of the change Support and guidance around from your account representative in regard to license renewal and when and how to transition to Read&Write Specialized support for professional development planning, IT management, deployment, and implementation

Can I expect any product updates to Co:Writer and Snap&Read between now and December 31st, 2025?

Co:Writer and Snap&Read are now in “maintenance mode”. This means we\\\'ll keep fixing bugs and critical issues, as well as security updates. Overall, we will ensure the products remain fully functional and secure, but there won\\\'t be any new features or enhancements from now on.

What if I am a single license holder?

There will be no changes to single licenses at this time, and the gradual transition to Read&Write will follow the same timeline scoped out under the “Features” section of this FAQ. We will make more information available about single license renewals, opportunities for customers with more than one single license, and more, in the coming months.

Will all functionality from Co:Writer and Snap&Read be included in Read&Write?

The features and settings that our customers value the most will be added into Read&Write - we want to avoid any loss of important functionality or support.

What Co:Writer and Snap&Read features are currently mapped out to be included in Read&Write?

On July 1st the following features will be available in Read&Write:

Co:Writer Prediction
Co:Writer Topic Dictionaries (choose from an existing topic dictionary)
Two new Read&Write toolbar modes
- A Co:Writer only mode
- A vertical toolbar mode to mimic the Snap&Read experience

Over the 2024/2025 school year, additional features will be rolled out to Read&Write including:

Co:Writer Topic Dictionaries (create your own topic dictionary)
Co:Writer Speech to Text
Co:Writer Translation while speaking or typing
Snap&Read Page Translation
Snap&Read Outlines
Co:Writer Additional Prediction Settings
Co:Writer Testing and Assessment Settings
iOS Updates
- Co:Writer prediction in the Read&Write app and keyboard
- Safari toolbar updates
- OrbitNote for PDFs
A new, centralized Data Dashboard for all Texthelp products

Will the data I’m able to see in Co:Writer and Snap&Read be available in Read&Write?

Over the 2024/2025 school year we will be working on an updated Read&Write data platform that will incorporate elements of data that Co:Writer and Snap&Read customers currently use. Plus, we’ll be including district rostering to give you even more detailed usage data. Throughout this process we’ll work with you directly to transition your data and keep data accountability intact for your district.

Does this impact state tests or assessments that use Co:Writer?

We don’t anticipate this impacting state tests or assessments that currently have Co:Writer embedded. Because Co:Writer will become the prediction in Read&Write, this means that students using Co:Writer on the state test will have access to the same prediction during their daily use.

Where can I learn more about Read&Write and its current features?

In the Read&Write Academy you can find intro videos, feature tours, training guides, and much more.

What can iOS users expect?

We’re committed to updating the functionality of Read&Write and OrbitNote in iOS prior to the sunset of Snap&Read and Co:Writer in December of 2025, as well as providing training resources specific to iOS. Until that time, Read&Write and Co:Writer will continue to support iOS users.

What can Microsoft Edge users expect?

In early July 2024, Snap&Read and Co:Writer features will be available in Read&Write for Microsoft Edge™. Updates will roll out on a similar timeline to Google Chrome.

Does rostering work the same way in Read&Write as it does in Co:Writer and Snap&Read?

Read&Write uses the Texthelp Admin Tool to manage which students get access to the premium version of Read&Write. Students can be licensed via several options including Google Groups, Google Sheet, Excel Sheet, and CSV. This is only needed for group licenses of Read&Write where a finite number of seats has been purchased - for unlimited licenses, students can sign in with their school Google or Microsoft account. Over the coming months, we will be reviewing the sign-in methods that Co:Writer and Snap&Read provide for users and looking at opportunities to add these to Read&Write. We want the transition to be as seamless as possible for schools and their students.